Wednesday, July 2, 2008

A Week of Firsts!

Wow! What a week it was! There are a lot of things that happened. I don’t know where to start. The week started on a Saturday night (June 14) party. It was our friend Dong’s birthday. It was his 38th birthday and he still looked fabulously young. I want to know what his secret is.

We had beers and good food to eat. His boyfriend Rommel made it for him. How sweet! By the way, they’ve been together for about ten years. Back to alcoholic beverages, I was able to drink about 7 bottles and had a few (don’t know how many is few to you) rum shots with four seasons as a chaser. Because there’s nothing to drink, I have to drink more rum shots and after the shots, then came the problem. I got drunk!

I felt a little satisfied when I get drunk. It’s not like I get drunken everyday. But when you come to think of it, after a work week, all you think of is to have a good time and drink with your best buds.

And that’s what I did. Good thing I was with my “Bebe” to drive me home. I thought I wasn’t able to make it home. I was really dizzy and I threw up 4-5 times. Hehehe!

Next day came. I had the worst hang over ever and then I realized I promised my sister that I’ll be buying her sons school uniforms since school is almost starting. Then I scrambled, took a bath, got dressed then went straight to Divisoria, where else! It was the nearest to my place. It’s only a jeepney ride a way since I’ll be coming from Sampaloc.

So when I arrived there, I looked for the cheapest uniform being sold there. Then suddenly, jackpot! A polo jacket for only 65 pesos (Size 10) and for a small polo jacket it’s only 95 pesos! I didn’t think twice, I bought two pieces of each size. I also bought sandos to match the back-to-school outfit.

Of course I didn’t forget my own needs! Ha! I don’t want to leave there empty handed. I only got 200 pesos in my wallet. I’m thinking of what would be the item that is useful ad of course within my budget. After 30 minutes of walking in 168, I saw a watch for only 100 bucks. After two minutes, I left there with a happy face and I know what it is.

After eating lunch in Recto, I went home and have Mcdo deliver fillet-o-fish for my “Bebe”.

I started my work week feeling rusty. I’m beginning to cough and started feeling cold all of a sudden. I though, Oh no not again! I’m beginning to feel things that I felt when I was with my previous companies. Not feeling well, didn’t want to go to work, want to stay home and sleep all day.

No! I won’t let this happened. I told my team leader that I came to work even though I’m not at my 100%. She said “‘good!” Now I’m back on track! I’m not gonne let it happen again. Then the next day came, and then at exactly 7 in the morning, my team leader’s phone rang. Somebody called in sick and won’t be able to go to work. Guess who!

Two days later, I went back to work. On that day, all I ever think of is how to get my stats up again. I don’t want to be at the bottom again! I have to regroup and stay focused. Hope the last days of June will be better. At that time, I also decided to go on overtime on Saturday. Just to make up for the two days that I was absent.

Friday came, my officemates were really excited because the work week is almost over. Weekend is just around the corner. For me, it’s another day to show them what I got, to erase my very first absence in my new company. That’s a first!

Before my Friday shift ends, my second to the last call was a little complicated. I had to call the account holder because the one that I’m peaking with was not authorized to have access on the account. For some, calling someone will make their average handling time longer. But for me, I need to help the lady out and I don’t want to have her call us again because it’ll be a waste of time for her and for the next agent who’ll accept the call once she calls back again.

So what I did, I called the a/c holder, added her as an authority and went on with the call. The whole call went well and at the end of it, she asked o speak with a supervisor to tell her how well I did with the call.

I was really surprised. I’ve never had a commendation since I started in this industry. And what good timing it is for me to have one. I thought, is this a sign. Am I really meant to stay with 24/7? Will I be able to achieve the promotion I always wanted?

Then I realized that If I’m going to continue what I’m doing then everything is possible. I’ll make sure that it will not the first, but it will be start of something good and better future for me.

All I have to do is to work it and see what outcome it brings. Things like that really mean something, am I right? Even though I started the week bad, with hard work and of course patient, it ended up well. Being commended by someone for doing a good job is very inspiring.

I hope I can continue doing what I’m doing, thinking the way I’m thinking and to feel what I’m feeling not only throughout my stay I this company but for the rest of my life.

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